Delivery Information

At JC Jewellery we are proud to offer free delivery worldwide on every order.

Please note: The delivery date varies from product to product. All products will be despatched within 5 days except for all made to order products.

Orders Under £250

All orders under the value of £250 will be send via 1st Class Royal Mail Signed and will arrive within 5 days of the order being placed and approved. 

For overseas orders, all orders under the value of £250 will be send via Royal Mail International Tracked & Signed and will arrive within 7 working days of the order being placed and approved. 

Orders Over £250

All orders over the value of £250 will be send via 1st Class Royal Mail Special Delivery (Tracked & Insured) and will arrive within 3 days of the order being placed and approved.

For overseas orders, all orders over the value of £250 will be send via Parcel Force Worldwide and will arrive within 3 working days of the order being placed and approved.

Made To Order Products

These products are hand made specifically for you once the order has been placed and approved. These products include all engagement rings, wedding rings, fine diamond rings, diamond necklaces, diamond bracelets, diamond earrings and some heavy-weight gold bracelets. 

All of these products will have an estimated delivery timescale in their descriptions, however, in most cases these products will arrive before the estimated timescales. 

All made to order products will be sent in luxury packaging along with corresponding diamond certificates. Made to order products will be sent via 1st Class Royal Mail Special Delivery (Tracked & Insured) and delivered the next day after being completed. 

For overseas orders of made to order products, they will be sent via Parcel Force Worldwide (Tracked & Insured) and will arrive within 2 working days of the product being completed and dispatched. 

During the process of ordering a made to order product, we will always notify you on the progress during its creation from start to finish.

If you need to return your order for any reason, please visit our returns page to find all the information you need. 

Tracking

You will be able to track your order by going to your account.